FAQ
Answers to common questions about licensing, downloads, bundling, and how our ML tagging works.
Category-based request
We gather images that match a specific category or tag (for example: "furniture", "running shoes"). Category-based requests are useful when you need a curated set of items across many sites that match a single theme. These requests are typically faster to fulfill because the scope is focused.
Full site request
A full site request asks us to collect images from an entire website or a large site section. This may return many images and requires more processing (deduplication, quality filtering, and organization). Full site requests can take longer depending on the site's size and complexity; expect the same 1–2 business day baseline but larger requests may require additional time.
Custom request
Custom requests let you provide examples, filters, or specific rules (file sizes, aspect ratios, naming). We combine automated filtering with manual review to deliver results aligned to your brief. Custom requests are the most hands-on and therefore follow the 1–2 business day typical turnaround.
All request types follow the same secure delivery process: we curate, prepare, and publish a secure, time-limited download link for your order. If you need priority turnaround or ongoing deliveries, please contact us to discuss enterprise options.